Developer Onboarding & Production Risk Auditor
Helping API-first SaaS teams uncover onboarding assumptions before they become production risks | Founder, DaxMac
I identify the assumptions a first-time developer can reasonably make while following an API product's onboarding flow.
I audit documentation, quickstarts, authentication flows, SDKs, dashboards, and implementation paths to find where those assumptions can remain invisible during onboarding but create problems later in production.
The work is not about judging documentation quality or rewriting docs. It is about exposing the gap between what a developer can reasonably believe during onboarding and what can actually happen when the integration reaches a real production environment.
These audits analyze publicly available developer documentation and onboarding flows. Each finding starts with a reasonable developer assumption and follows it to the point where that assumption can create implementation or production friction.
Organization context can drift between authentication and resource creation, creating a risk that resources are created under a different organizational context than the authenticated user.
Webhook acknowledgement is not the same as business processing, but the onboarding flow does not explicitly establish that distinction.
I look for situations where the documentation is technically correct but a reasonable first-time developer can still form the wrong mental model.
Each finding follows the assumption rather than simply pointing out that documentation could be clearer.
Developers do not need to misunderstand documentation for onboarding to create risk.
Often, the developer is doing exactly what the documentation appears to suggest. The problem only becomes visible when the integration encounters a production condition that the onboarding flow did not force the developer to consider.
Those assumptions can surface as support tickets, implementation rework, operational incidents, delayed launches, duplicate processing, inaccessible resources, or increased infrastructure cost.
My work is to expose those assumptions before the production environment does.
If you're responsible for developer onboarding or API adoption, I'd be happy to review an onboarding flow and identify the assumptions a first-time developer could reasonably make before those assumptions become production risks.